Due to the quickly-changing situation surrounding the COVID-19 pandemic, the Children’s Health 0-19 Service will be reducing the number of face to face meetings. This precaution is needed to help reduce the spread of infection and to help to keep everyone safe. We are working hard to make sure that we provide the best quality service that we can.
Where suitable services will be provided over the telephone and video messaging instead of in-person. However we will still make some face to face meetings but we will contact you beforehand to check it is safe for us to meet and ask that you wear a face covering.
Remember that in most cases, Covid-19 only causes mild illness.
If you require support from your Health Visiting service, School Health Service or Family Nurse please use the contact numbers below;
Health Visiting/Family Nurse Partnership - 020 3373 9983
School Nursing - 07970813937
If you require any health advice call 111 or your GP. In an emergency call 999.
Remember to wash your hands more often, for at least 20 seconds. For links to government and NHS information about Covid-19 go to www.newham.gov.uk and follow the links.
Go to www.111.nhs.uk/covid-19 if you are concerned that you may have come into contact with coronavirus.
For NHS advice on COVID-19 related and childhood illnesses and injuries during the pandemic please go here.
Public Health England have issued some posters on the importance for immunisations for pregnant women (click here), babies (click here) and your family (click here). You should still book for you or your child(ren) to have vaccinations during the pandemic period because it’s important that vaccines are given on time for the best protection. Please click here to view guidance on attending vaccination appointments.
To help support and reassure families about the safe return to school the Council has created a webpage which contains helpful information and guidance – please see the webpage for further information www.newham.gov.uk/backtoschool.
eRedbook - Keep a digital copy of your child’s health records with you.
On 3 August 2020 Newham launched the eRedbook. This is a digital version of the paper red book you receive when your baby is born or at your antenatal appointment before the birth. Your eRedbook can help you to find out more about your baby’s development. You can record and track your baby’s weight and create a safe, long term record of your baby’s developmental milestones. It provides information on what tests, checks and immunisations are offered as part of the Healthy Child Programme. As the technology develops, further information will also be available through the eRedbook allowing you to manage and maintain this record of information.
How to access eRedbook?
Parents can access the eRedbook by downloading the eRedbook app:
You can also access it online by visiting the eRedbook website www.eredbook.org.uk and creating an account using your NHS login or signing up with your email.
How does my eRedbook become connected to the NHS?
If you have signed up antenatally using an NHS login and you are the birth mother of your baby, you don’t need to do anything. When your baby is born your eRedbook will automatically populate with your baby’s information. If you have signed up postnatally, the account will need to be verified by a Health Visitor or Midwife to connect it to your baby’s record.
Do I have to pay for it?
No, the eRedbook is provided by the NHS and is free for parents to use, the same as paper Redbooks.
Is the eRedbook app secure?
Yes, eRedbook data is held securely in the EU in line with strict NHS security rules. NHS login follows the UK government’s data storage standards (PDF) to keep your information secure.
Further information can be found in the Parent’s guide to eRedbook or you can also speak to your Health Visitor or Family Nurse.
We work with children and their families as well as other partners such as maternity services, GPs, schools and social workers.
Together we deliver the Healthy Child Programme (HCP) along side others, to improve the health and well being of all children and young people from 0-19 years, their families and the wider population.
We also have specialist health visitors who work with our families and support other services such as our Child Development Service and Family Nurse Partnership (FNP) services.
Please find further information on this page regarding our Health Visiting and Family Nurse Partnership Service. For more information on our School Health service please follow this link
Want to make our service better?
We are also launching our Children’s Health Service 0-19 Parent Forums. The parent forum has been developed to give you the opportunity to share your views and gain advice on our Health Visiting, School Health, Family Nurse Partnership and HeadStart Teams. Please see more information here.
Health Visiting Service
Health visitors are nurses or midwives who have taken additional training to become specialist community public health nurses (SCPHN).
Our health visiting service, including our Family Nurse Partnership (FNP) team works with families from pregnancy until your child goes to school. We support parents to develop close and loving relationships with their babies, improving well-being for all.
We offer support with:
- Becoming a parent
- Your emotional and maternal mental health
- Feeding your family, including breastfeeding
- Healthy weight, healthy nutrition, physical activity
- Managing minor illnesses and reducing the chances your child will need to go to hospital
- Getting your child ready for school.
Family Nurse Partnership
Family Nurse Partnership (FNP) is a home visiting programme for first-time young mums who are 19 or under (at their last menstrual period) and their families. We start working with mothers before they are 28 weeks pregnant and support them to:
- Have a healthy pregnancy
- Improve their child's health and development
- Plan for their futures and reach their goals and aspirations.
Perinatal Mental Health Team
- The Perinatal Mental Health Team are health visitors who specialise in providing support for mothers at risk or experiencing perinatal mental health issues.
- The team have additional training to support parents during this period and offer evidence based interventions, the team will also refer to a specialist if required.
The Healthy Child Programme aims to support health and well being for all families with children under 19. For more information visit the Healthy Child Programme website
You will be invited with your child to discuss their development at various stages including 6-8 weeks, around 1 year and 2-2.5 years.
If you have any concerns about your child's growth, emotional and mental health, their physical development or cognition, or if you are concerned about your own well being as a parent, you can always speak to your health visitor. Please see below copies of our well baby clinic cards.
We are teams of health care professionals, led by Specialist Community Public Health Nurses, committed to supporting family, infant and young child health and well being. We work with our school health colleagues who will start looking after your child when they start school.
If you are well prepared to be a parent, it will make the early days easier. Follow these links for information about mum’s health in pregnancy, the importance of close, loving relationships and how to feed and care for your baby.
For more information on infant feeding during COVID 19 - please click here
Breastfeeding provides tailored nutrition for babies, as well as support for their immature immune system and lots of close contact to support brain development and emotional well being.
Our team will support you however you feed your baby with information about all aspects of baby feeding including breastfeeding, bottle feeding and moving onto family foods at around 6 months.
Your baby needs healthy food, your love and attention. Find more information here about weaning, safety tips at home and outside, dental health, common childhood illnesses and activities to support your baby’s health.
Find more information here about sharing books, ideas for simple activities to make sure your baby stays a healthy weight, healthy snacks, using a cup, accident prevention and using the toilet.
Additional information and helpful resources
As your little one becomes more independent, here is more information about healthy family meals, a love of books and healthy shared activities.
Additional information and helpful resources
All feedback is appreciated and encouraged. Please let us know how we are doing, and help us to work together to improve the health of all children in Newham. To leave your feedback, please complete our survey below.
If you would like to leave us more detailed positive or negative feedback please visit www.newham.gov.uk/complaints