Mental Health & Emotional Wellbeing

Mental health and emotional wellbeing is the way we think and feel. When we think about healthy living, we tend to focus on looking after our bodies – our physical wellbeing – through food, being active and getting enough sleep. However, in order to be healthy overall, it’s important that we look after our minds – our mental wellbeing – too.
We all go through times when we feel worried, confused or down. Mental health problems are when difficulties get in the way of how we think and feel. This can mean we find it hard to cope with family life, relationships, school, work or the wider world.

Everyone experiences anxiety or feeling down but when these problems don’t go away you may need some extra support. Newham has a range of services to help you with these feelings.

Help with emotional and mental Health (Support for children and young people under 18)

How to get help?

  • Sign up for services below directly
  • Talk to your doctor, school, or a youth worker if you need a referral.
  • School health service: call 020 3373 9983 or  visit

What is available?

  • Kooth is a free, safe and anonymous online counselling service for young people aged 10-18 in Newham. You can reach qualified counsellors through mobile, tablet and computer just by joining KOOTH through the website call 020 3984 9337 or email
  • BounceBack Online: An online programme to support young people think about the challenges they face and find ways to deal with them.
  • Your Time: Free, confidential for anyone 5-18 years (up to 25 for young people with SEND). 12 sessions helping children and young people to develop skills that are right for them. Your Time can happen where you want, in school, over Zoom or the phone or at Newham’s Youth Zones email  visit
  • ChatHealth is for 11-19 year olds. It is a confidential text messaging service that enables children and young people to contact their local nursing team for confidential advice and support, visit or text 07507 326645
  • CAMHS is a specialist mental health service for children and young people. Your doctor, school or school nurse can make a referral. There are lots of useful resources and workshops for families at
  • Child Bereavement UK helps children who have suffered a loss or death of someone they love at any time. To access this support, visit, email or call Helpline 0800 02 888 40 Translators are available at these services

Help with emotional and mental Health (Support for people 18 years and older)

What’s available and how can you get it

Newham Talking Therapies: Free and confidential psychological support to help you manage your emotional difficulties and feel better.
A translator can be arranged for any communication needs. Speak to your doctor or refer yourself by filling in a short self referral form or call
020 8175 1770 Mon-Fri 9am-5pm

Newham Together Café: A safe community space for people over 18 struggling to cope with any changes in their lives. The Together Cafe is free, open at evenings and weekends and you can turn up without making an appointment. Interpreters can be provided if needed.
Rokeby Centre, Rokeby Community Hub, 63 Rokeby Street, London E15 3LS. Call 08081 968 710 or email

Newham Bereavement Service
For adults living in Newham who have experienced grief, loss and bereavement at anytime, either recently or years ago. Refer yourself by completing the online referral form, call 020 7510 1081/020 7510 4268 or email

Newham 24 Hour Mental Health Crisis Helpline
Free support is available for all ages if your mental health is getting worse or you are in distress and need support from a qualified mental health professional
call 0800 073 0066

Useful links for Parents and Professionals


Last updated: 17/01/2023

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