A carer is someone who helps another person, usually a relative or friend, in their day-to-day life. This is not the same as someone who provides care professionally, or through a voluntary organisation (Care Act 2014).

The person supported may not be able to cope without the support of the carer due to illness, disability, mental health or substance misuse problems. The carer does not get paid for providing this support.

Carers can be:

  • Adults caring for other adults
  • Parents caring for children who are ill or have a disability
  • Young carers under 17 years caring for, or involved in the care of, a parent, sibling, relative or friend.

A carer is considered to be anyone who spends time looking after or helping a family member, friend or neighbour who, because of their health and care needs, would find it difficult to cope without this help regardless of age or whether they identify as a carer.

Carers First have put together a short video to show what being a carer looks like to different types of carers.

Please click here for our Newham Carers Activity Schedule

Newhams Integrated Carers Support Service

Who are Newham Carers Community?

We are a newly commissioned service which is delivered in a partnership of Age UK East London as Lead, with Subco Trust and The Renewal Programme to provide support to carers and young carers across the borough of Newham. We offer free and confidential advice, information, activities and support to unpaid carers living or caring for someone living in Newham.

Making a referral

If you have any questions or would like to speak to a Carers Support Worker before making a referral, please contact the team on: 020 3954 3143 or email:

Newham Rise

Newham Rise can help if you:

  • Are worried about the drug or alcohol use of someone you care for
  • Would like to talk to someone about how another person’s drug use is affecting you.

Newham Rise provides a range of support to families, individuals and carers in Newham affected by drugs and alcohol.

Services include family, couple and individual therapeutic interventions such as:

  • Counselling
  • Carers' support group
  • Drugs and alcohol awareness
  • Carers' assessments
  • Parenting support
  • Evening clinic: 5pm-7pm.

Related Information


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Last updated: 24/11/2023

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