SEND Transport

The 0-25 SEND Travel Assistance Service supports students travelling to and from school and college. 

If your child is at school or college and has special educational needs (SEND) or disabilities, he or she may qualify for help with travel from home to school or college.

On this page you can find out whether your child qualifies for help, how to apply and how we make our decisions to help.

Services provided:

  • Travel Assessments
  • Travel Awareness Support & Training
  • A specialist bus place
  • Direct Payment or Personal Travel Budget
  • Newham Safer Travel Programme 
  • Buddy scheme to support children become more independent travelling in public transport & ensure their safety

We have an AD-HOC booking service that allows schools, other council departments and organisations within Newham to book our busses for a day out, tour day or a trip. Please download our AD-HOC Transport Booking form from the download section on your right and send back the completed form to

Send Surgery is a free council run service that equips and supports parents, carers and families with information relating to the following services: Social Services, Family Support, Speech, Language, Occupational or Physiotherapies, EHCP, Travel Assistance and General Info.

You can ask questions, resolve queries and be signposted to other services. This takes place once a month at the Tunmarsh Centre in Plaistow, the available dates are distributed in the Inclusion Matters Newsletter which you can find on Newham Families Advice and Support | SEND News each month. Please email to regularly receive this. You can then book a ticket via Eventbrite through the links in the newsletter.

Our safer travel programme takes place once a month. For more information please download 0-25 SEND Newham Bus Day Travel Programme.

Who to contact

Departments and/or council services can book transport through us for a tour, day trip or school outing, the Travel Assistance Service can help. We offer a flexible and reliable service and can provide a vehicle and a driver. The team will assist and support all your transport needs. For bookings please complete our AD-HOC Transport Bookings Form and submit your completed form to the email address below.

Telephone: 0203 373 6444


How to apply

The application is considered on criteria’s set out in our policy (Home to School Travel Policy for Children and Young People with Special Educational Needs and Disabilities 2023 – 2024) which is found under the Downloads section that outlines our statutory duty and criteria process we follow.

If you think your child is eligible for travel assistance please view the application form here: Application for 0-25 SEND Pupil Travel Assistance.

Related Information


Last updated: 29/09/2023

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