Shelterline is a housing advice telephone helpline. They are open from 8am - 8pm Monday - Friday, and 8am - 5pm on weekends.Talk to an expert housing adviser if you're in urgent need of housing advice.

You should use this line if you:

  • have nowhere to sleep, or might be homeless soon
  • have somewhere to sleep, but nowhere to call home
  • are/could be at risk of harm
  • feel very overwhelmed about your housing situation

Who to contact

0808 800 4444 0808 800 4444
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Where to go

Online and Telephone service


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